Privacy and terms

How this site handles your details, and the terms the work is carried out under.

Privacy policy

Your name, phone number, email address and message, when you send the contact form or get in touch.
Any photographs you send us of the tree or garden, which are used to quote the work and nothing else.
Anonymous visit statistics through self hosted analytics. This uses no cookies, follows you nowhere else and builds no profile of you.

To answer your enquiry, quote the work and arrange a visit.
To contact you about the job itself while it is live.
Your details are kept while they are needed for the work and the records that follow it, and are passed to nobody for marketing.

Ask for a copy of what is held about you, ask for it to be corrected, or ask for it to be deleted, by emailing jonesandsonstreecare280@gmail.com.
Complain to the Information Commissioner's Office at ico.org.uk if you believe your data has been mishandled.

A quote follows a site visit and holds unless the job turns out to be materially different once work starts, in which case you are contacted before it continues.
Where a tree is subject to a Tree Preservation Order or stands in a conservation area, the necessary consent must be in place before work begins. Responsibility for obtaining it rests with the tree owner.
Work requires safe access to the tree or site, and somewhere the vehicle and chipper can reasonably be placed.

Unless agreed otherwise, arisings are removed as part of the quoted price.
Timber may be left on site, cut and stacked, where that is agreed at the time of quoting.

Payment is due on completion unless other terms have been agreed in writing beforehand.

This site sets no advertising or tracking cookies.
Your light or dark theme choice is remembered in your own browser and is readable by this site alone.

Last Updated: November 2026

Any questions about these policies, email us at jonesandsonstreecare280@gmail.com